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Onlinecomponents.com accepts merchandise returns subject to the policy and process outlined here. Upon completing the return process, we will replace the product or refund your money at your option.
All claims of shortages or damaged product must be reported within 30 days
of invoice date.
A restocking fee of $15 or 15% (whichever is greater) may be applied for returning products except in cases of damage, defect or incorrect quantities.
Do not return merchandise without receiving instructions from onlinecomponents.com; shipments without an RMA number may be refused by our Receiving Dock.
Full credit for returned product will be issued at the discretion of onlinecomponents.com after inspection of product and/or count by our Receiving Department.
All product returns are at the sole discretion of onlinecomponents.com.
Complete the below form to initiate our Return-Merchandise-Authorization process (RMA) for replacement or refund of your order.
After submitting this form an email confirmation will be sent confirming your request and outlining the next steps in the approval process.
Do not return any merchandise until you have received a RMA number and instructions on where to send the merchandise.
Already Registered with us?
to initiate our easy-return process from your past orders
Start by entering the Destination Code in the box below:
Then fill in
1) Invoice #
Correct: A12345, Not Correct: B12345-02
2) Order #
3) PO #
Correct: 845FG, Not Correct: PO#845-FG
Reason for Return:
Ordered Incorrectly / Parts Not Needed
Wrong Item Sent
The Quantity I received is incorrect
Hardware is missing
Parts are Damaged
Parts are Defective